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About / GTM Engineer Playbook

I build GTM systems with AI, then write down what holds up.

At an NYSE-listed company, I work across product knowledge, AI SDR, customer success, expansion, and revenue automation. This is where I turn that work into field guides and a book.

The hard part starts after the demo.

A workflow meets stale product knowledge, fragmented account context, unclear ownership, live customers, and real permissions. Those are the problems I write about.

I start with the job, not the model.

  1. Map the work

    Find who does it, what slows them down, and which evidence they trust.

  2. Define the system

    Name the decision, owner, inputs, permissions, and expected result.

  3. Test real cases

    Run missing data, conflicting records, exceptions, and human overrides.

  4. Measure what changed

    Check adoption, decision quality, downstream work, and the business result.

Choose the problem you have now.

Read it before launch.

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