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About / GTM Engineer Playbook

I build GTM systems with AI, then write down what holds up.

At an NYSE-listed company, I build internal AI systems across product knowledge, AI SDR, customer success, expansion, and revenue automation. I write for the operators who own the revenue process and the builders who turn it into a working system.

The hard part starts after the demo.

A workflow meets stale product knowledge, fragmented account context, unclear ownership, live customers, and real permissions. Those are the problems I write about.

I start with the job, not the model.

  1. Map the work

    Find who does it, what slows them down, and which evidence they trust.

  2. Define the system

    Name the decision, owner, inputs, permissions, and expected result.

  3. Test real cases

    Run missing data, conflicting records, exceptions, and human overrides.

  4. Measure what changed

    Check adoption, decision quality, downstream work, and the business result.

Choose the problem you have now.

Read it before launch.

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